Ever heard of the saying, “Trust the process”? Whenever we are dealing with a challenging situation, that phrase always comes up. The thing is, what really is the process? Whether in business or in our personal life, communication is an integral part of how we function. How we communicate with ourselves and with other people can shape the quality of our life. Conversation expert and author Debra Roberts gives us a glimpse of her relationship protocol and how it impacts the quality of relationships that we have.

• Debra talks about how she became an entrepreneur

• The most overlooked yet simple fix to improve communication in the business

• The ‘Turning Towards and Turning Away’ concept

• How self-awareness can give you confidence in communicating

• The language in the workplace is different than in your personal space

• The kind of self-awareness that entrepreneurs need to have

• Debra shares what success is for her

• The transformation Debra experienced in her entrepreneurial journey